Otter.ai Under Investigation for Allegedly Recording Users Without Consent

Schubert Jonckheer & Kolbe LLP is investigating reports that Otter.ai is allegedly recording users without consent.

Otter.ai powers a transcription service called the Otter Notetaker. The Otter Notetaker provides real-time transcriptions of Zoom, Google Meet, and Microsoft Teams meetings. When an Otter Notetaker user joins a meeting, Otter Notetaker will seek permission from the meeting host to record the meeting, but not from other participants. Other participants do not have the ability to disable Otter Notetaker, and Otter Notetaker also does not provide real-time notice of the transcription of meeting attendees’ data. According to two lawsuits filed in the Northern District of California in August 2025, Otter.ai has collected recordings of conversations without all participants’ consent in order to train Otter Notetaker’s automatic speech recognition (“ASR”) and machine learning models.  

We are actively investigating whether Otter unlawfully recorded calls, including whether its alleged practice of transcribing meetings without proper notification or consent violated state and federal laws. 

If you have attended a Zoom, Google Meet, or Microsoft Teams meeting, Otter.ai may have recorded your conversation without permission. As a result, you may be entitled to money damages and an injunction requiring changes to Otter.ai’s practices.

If you believe Otter.ai may have recorded you without your consent and wish to obtain additional information about your legal rights, please fill out the form below.